Shipping & Delivery Policy
for Magali Pascal Online International
Magali Pascal is designed in our Head Office in Bali, Indonesia, and produced in Indonesia.
All international orders are shipped to you from our Dispatch Warehouse in Sydney, Australia. They are processed within business hours. Please read the full information below. If you are in Indonesia, please access our Indonesia website for domestic shipment.
By purchasing from Magali Pascal Online (www.magalipascal.com), you acknowledge and agree to our shipping & delivery policy outlined below.
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PRICING
All prices on www.magalipascal.com are listed in Australian Dollars (AUD). However, if you’re using the website’s local currency feature, prices will be displayed in your local currency based on real-time exchange rates. Please note that this conversion may affect the final price due to fluctuating rates.
Please note: prices do not include GST/VAT or Tax and Duty. All orders are shipped from Sydney, Australia, and any applicable taxes, customs fees, or import duties are the responsibility of the customer. The prices shown on the website cover the item price only.
An additional conversion rate fee may apply to your order total. This fee is determined and processed by PayPal, not Magali Pascal. For any concerns regarding the fee, please contact PayPal directly.
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AUSTRALIA
No Shipments on Australia Public Holidays
If you’re located within Australia, we offer Australia Post Express shipping services. Orders are dispatched from our warehouse in Sydney.
All orders will be dispatched within 24 hours, except if placed over the weekend/public holidays, your order will be dispatched the next business day.
LOCATION
COST (AUD)
ESTIMATED TIME
Australia
Free express shipping for orders over $250 AUD
$12 for all orders under $250 AUD
1-4 business days
*Please note, during sale and peak periods there may be a slight shipping delay with your order - we appreciate your patience.
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INTERNATIONAL
All international orders are shipped via DHL Express from our warehouse in Sydney, Australia. A signature is required upon delivery.Customs, Duties, and Taxes:
International orders are shipped on a DDU (Delivered Duty Unpaid) basis. This means customs duties, import taxes, and VAT (for EU orders) are not included in the purchase price and will be charged upon arrival in your country. These fees are the responsibility of the customer. DHL will contact you directly to arrange payment.If you refuse the shipment or Tax & Duty upon arrival/delivery by DHL, your order will not be eligible for a refund because the seller has fulfilled their obligation to deliver, and the refusal is a buyer's decision, not a failure on the seller's part.
We recommend contacting DHL or your local customs office beforehand to get an estimate of potential fees.
Shipping to Indonesia:
Orders via our international site to be shipped to Indonesia address will be dispatched from Australia and delivered by DHL. Any customs duties, import taxes, or associated fees incurred upon arrival are the customer’s responsibility.
If you refuse the shipment or Tax & Duty upon arrival/delivery by DHL, your order will not be eligible for a refund because the seller has fulfilled their obligation to deliver, and the refusal is a buyer's decision, not a failure on the seller's part.
We recommend contacting DHL or your local customs office beforehand to get an estimate of potential fees.
Shipping Fee based on location (excluding the custom and duties), as follow:
LOCATION
COST (AUD)
ESTIMATED TIME
New Zealand
Free for all orders over $500 AUD
$20 AUD for all orders under $500 AUD
2-3 business days
Asia
Free for all orders over $500 AUD
$30 AUD for all orders under $500 AUD
2-4 business days
UK & Europe
Free for all orders over $500 AUD
$35 AUD for all orders under $500 AUD
3-7 business days
USA
Free for all orders over $500 AUD
$35 AUD for all orders under $500 AUD
2-5 business days
Rest of The World
Free for all orders over $500 AUD
$60 AUD for all orders under $500 AUD
3-7 business days
We are currently unable to ship to:
Afghanistan, Åland Islands, Algeria, Bouvet Island, Brazil, Caribbean Netherlands, Christmas Island, Cocos (Keeling) Islands, Faroe Islands, French Polynesia, French Southern Territories, Greenland, Guadeloupe, Guernsey, Heard & McDonald Islands, Iran, Iraq, Isle of Man, Jordan, Kuwait, Kyrgyzstan, Mayotte, Myanmar (Burma), Nauru, Netherlands Antilles, Norfolk Island, Oman, Pakistan, Palestinian Territories, Papua New Guinea, Philippines, Pitcairn Islands, Qatar, Réunion, Russia, San Marino, South Georgia & South Sandwich Islands, South Sudan, Sudan, Svalbard & Jan Mayen, Syria, Taiwan, Timor-Leste, Tokelau, Tonga, Turkmenistan, Turks & Caicos Islands, Tuvalu, Uzbekistan, Vietnam, Wallis & Futuna, Yemen. -
SHIPPING ADDRESS
To ensure your order arrives safely and smoothly, all parcels require a signature upon delivery.
Address Guidelines:
- No PO Boxes: We do not ship to PO Box addresses, as most local couriers are unable to deliver to these locations. Please provide a valid residential or business address.
- Business Hours Addresses: We recommend providing an address where deliveries can be received during business hours. If using a work address, ensure it’s accessible to couriers (e.g., Reception or Mailroom) and include any necessary details like unit or floor numbers.
Responsibility Disclaimer:
Magali Pascal is not liable for parcels lost in transit or unsuccessful delivery attempts for any reason.For customers in rural Australia: Please note that our courier partners may deliver your parcel to the nearest main postal office in your area.
Thank you for shopping with us at Magali Pascal.
We reserve the right to amend our Terms and Conditions at any time. All adjustments and amendments to our Terms and Conditions will be posted online. The continued use of www.magalipascal.com is to accept our new Terms and Conditions.