Shipping and Delivery

ABOUT US

Magali Pascal is designed and shipped to you from our Head Office and Dispatch Warehouse in Bali, Indonesia.

Due to the strict import/export shipping laws of Indonesia we are not able to accept any return parcels back to our warehouse in Indonesia.

Please see our Returns Policy and Procedures page for our full terms and conditions.

 

 

PRICING

All pricing across www.magalipascal.com E-Store is based on Australian Dollars (AUD$).

 

*Please note that a conversion rate fee in addition to your order total. This is a rate is determined and applied by PayPal, not Magali Pascal. If you can have concerns about this fee, please contact PayPal.

 

 

ESTIMATED DELIVERY TIMES

We endeavour to pick, pack and ship your purchases within 24-48 hours of order placement.

Magali Pascal does not operate over the weekend. As such, orders placed after Close of Business (Bali Time) Friday throughout the weekend will not be addressed until the following Monday morning.

We wish to provide our customers with fast and reliable international shipping and aim to have your orders to you within 3 - 10 business days from dispatch.

All customers will receive a tracking number once their order has left our Bali warehouse.

We use EMS and DHL as reputable international freight companies.

Please note: In the event of any SALE/promotional events, the shipment of your order may take longer than usual. We thank you in advance for you patience and understanding during these busy periods.

For full tracking detail on your order, enter your tracking detail with your corresponding courier.

EMS - Indonesia Post

Requires tracking number (EE*********ID) and the provided security code on the right hand side of the screen.

DHL EXPRESS - Global

Simply enter your 10 digit Air Waybill number. 

 

 

SHIPPING RATES

All our parcels generally takes 3 - 10 business days from dispatch to reach you.

We do not have express shipping options at this time.

We offer FREE SHIPPING worldwide for all online orders valued OVER AUD300 in a single transaction.

Orders valued UNDER AUD300 will incur a flat rate shipping fee.

Our Shipping Zones are based on competitive rates from EMS Pos Indonesia and DHL.

Please see below for our Zones and Flat Rate Shipping fees.

 

 AUD25.00 FLAT RATE FOR ORDERS UNDER AUD300.00

COUNTRY COURIER
Australia EMS
Bangladesh EMS
Brunei DHL
Cambodia DHL
China EMS
East Timor (Timor-Leste) DHL
Hong Kong DHL
India EMS
North Korea EMS
South Korea EMS
Lao DHL
Macau DHL
Malaysia DHL
Maldives EMS
Mexico EMS
Mongolia EMS
Myanmar DHL
Nepal EMS
Pakistan EMS
Papua New Guinea EMS
Phillipines DHL
Singapore DHL
Sri Lanka EMS
Thailand DHL
Vietnam DHL

 AUD35.00 FLAT RATE FOR ORDERS UNDER AUD300.00

COUNTRY COURIER
Azerbaijan EMS
Bahrain EMS
Canada EMS
Egypt EMS
French Guyana EMS
Ghana EMS
Greece EMS
Guinea Republic EMS
Iraq EMS
Kuwait EMS
New Caledonia EMS
New Zealand DHL
Nigeria EMS
Poland EMS
Portugal EMS
Russia EMS
San Marino EMS
Saudi Arabia EMS
Sudan EMS
United Arab Emirates EMS
United States Of America EMS

 AUD45.00 FLAT RATE FOR ORDERS UNDER AUD300.00

COUNTRY COURIER
Albania EMS
Algeria EMS
Andorra DHL
Armenia EMS
Bosnia & Herzegovina EMS
Brazil EMS
Bulgaria DHL
Croatia DHL
Cyprus DHL
Estonia DHL
Finland DHL
Greenland EMS
Grenada EMS
Hungary DHL
Iceland EMS
Iran EMS
Ireland DHL
Jersey EMS
Jordan DHL
Kosovo EMS
Kyrgyzstan EMS
Latvia DHL
Lebanon EMS
Liechtenstein DHL
Lithuania DHL
Luxembourg DHL
Macedonia EMS
Malta DHL
Mauritius EMS
Mayotte EMS
Moldova EMS
Monaco DHL
Norway DHL
Oman DHL
Qatar DHL
Romania DHL
Seychelles EMS
Slovakia DHL
Slovenia DHL
South Africa EMS
Sweden DHL
Syria EMS
Ukraine EMS
United Kingdom (Great Britain) DHL
Vatican City EMS
Yemen EMS

AUD55.00 FLAT RATE FOR ORDERS UNDER AUD300.00

COUNTRY COURIER
Afghanistan EMS
American Samoa EMS
Angola EMS
Anguilla EMS
Antigua EMS
Argentina EMS
Aruba EMS
Bahamas EMS
Barbados EMS
Belarus DHL
Belize EMS
Benin EMS
Bermuda EMS
Bhutan EMS
Bolivia EMS
Botswana EMS
Burkina Faso EMS
Burundi EMS
Cameroon EMS
Cape Verde EMS
Cayman Islands EMS
Central African Republic EMS
Chad EMS
Chile EMS
Colombia EMS
Comoros EMS
The Democratic Republic Of Congo EMS
Cook Islands EMS
Costa Rica EMS
Cote D Ivoire EMS
Cuba EMS
Djibouti EMS
Dominica EMS
Dominican Republic EMS
Ecuador EMS
El Salvador EMS
Eritrea EMS
Falkland Islands EMS
Faroe Islands DHL
Fiji EMS
French Polynesia EMS
Gabon EMS
Gambia EMS
Georgia DHL
Gibraltar DHL
Guadeloupe EMS
Guam EMS
Guatemala EMS
Guernsey DHL
Guinea-Bissau EMS
Guinea-Equatorial EMS
Guyana (British) EMS
Haiti EMS
Honduras EMS
Israel DHL
Jamaica EMS
Kazakhstan EMS
Kenya EMS
Kiribati EMS
Lesotho EMS
Liberia EMS
Libya EMS
Madagascar EMS
Malawi EMS
Mali EMS
Martinique EMS
Mauritania EMS
Federated States Of Micronesia EMS
Republic Of Montenegro EMS
Montserrat EMS
Morocco EMS
Mozambique EMS
Namibia EMS
Nauru, Republic Of EMS
Netherlands Antilles EMS
Nicaragua EMS
Niger EMS
Niue EMS
Palau EMS
Panama EMS
Paraguay EMS
Peru EMS
Puerto Rico EMS
Reunion, Island Of EMS
Rwanda EMS
Saint Kitts & Nevis EMS
Saint Lucia EMS
Saint Vincent & The Grenadines EMS
Samoa EMS
Sao Tome And Principe EMS
Senegal EMS
Serbia, Republic Of DHL
Sierra Leone EMS
Solomon Islands EMS
Somalia EMS
Suriname EMS
Swaziland EMS
Tajikistan EMS
Tanzania EMS
Togo EMS
Tonga EMS
Trinidad And Tobago EMS
Tunisia EMS
Turkey DHL
Turks And Caicos Islands EMS
Tuvalu EMS
Uganda EMS
Uruguay EMS
Uzbekistan EMS
Vanuatu EMS
Venezuela EMS
Virgin Islands (British) EMS
Virgin Islands (Us) EMS
Zambia EMS
Zimbabwe EMS

AUD65.00 FLAT RATE FOR ORDERS UNDER AUD300.00

COUNTRY COURIER
Bonaire DHL
Marshall Islands DHL
Saint Helena DHL
Tahiti DHL

 

 

SHIPPING ADDRESS

To ensure you receive your order safely and successfully, all our parcels must be signed for upon delivery.

For fuss free delivery, please ensure you fill out your shipping details clearly and completely.

Please do not use PO Box delivery addresses as most local couriers cannot deliver to these locations.

We suggest using a business hours address where possible. If you wish for your parcel to be sent to a work address, we advise that you enter an address that is easily accessible to the courier – e.g.: Reception or mailroom.

Please remember to specify levels or unit numbers.

In the event the recipient will not be present to sign for the parcel, the customer may nominate for someone else to sign and accept the parcel on his or her behalf.

If no one is present a the time of delivery, our couriers will hold your parcel and leave an “attempted delivery” calling card complete with instructions on how to claim your parcel.*

Magali Pascal will not be held responsible for parcels that are lost in transit or experience failed delivery attempts for any reason.

*Please note for our Australian rural customers, our partnering couriers may only deliver your parcel to the nearest main postal office town.

 

TAX AND DUTIES

Magali Pascal takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your local government.

All taxes and duties differ between countries and states and therefore we are unable to provide estimated costs before delivery. These costs are made at the discretion of your local postal service and are out of our control.

While we will endeavour to inform all our customers regarding relevant import restrictions that we are aware of. Understanding such restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver.

For further information, we advise you to contact your local customs office.

Shipping fees and taxes will not be refunded for packages that are refused due to tax and customs duties.

 

Thank you for shopping with us at Magali Pascal.

We reserve the right to amend our Terms and Conditions at any time. All adjustments and amendments to our Terms and Conditions will be posted on-line.

The continued use of www.magalipascal.com is to accept our new Terms and Conditions.